An iPad search defaults to iPad only apps. Whilst ScaleBlitzer works on iPad, it was originally written for iPhone. Therefore, when you search for ScaleBlitzer on your iPad it will come up with ‘no results’ until you select the ‘iPhone apps’ tab at the top.
Why isn’t my instrument pack downloading?
If you purchased a pack but it does not appear, it could be that your Wi-Fi connection was weak at the time of downloading. Try downloading again (you will not be charged twice, even though it says to tap ‘buy’) when you have a strong connection. You could also try closing and re-opening the app.
I bought an instrument pack, but where is it?
Tap the ‘quaver’ icon on the main menu page to see which instrument packs you have loaded. If you purchased a pack but it does not appear, it could be that your Wi-Fi connection was weak at the time of downloading. Try downloading again (you will not be charged twice, even though it says to […]
I’ve forgotten my username and/or password. How can I retrieve it?
The easiest thing to do in this situation is to create a new user account. However, if you have accumulated points on the leaderboard and want to continue with your current username, you can email it to us through the ‘contact us’ page and we can retrieve your password for you.
What if I want to switch to a different device? Will I lose my points?
The new ‘Device Transfer’ feature in v.1.2 allows you to do this. You retain your user name, character, wardrobe and all of your points. The only catch is that the instrument packs you’re using are not transferable – you will need to download them again on your new device (and you won’t have to pay […]
How do I get on the ScaleBlitzer Leaderboard?
Your username and total points will appear automatically on the Leaderboard when you create it, and will update the next time you have an internet connection.
What’s the ScaleBlitzer Leaderboard for?
The ScaleBlitzer leaderboard is a fantastic resource for students and teachers. You can compare points with your friends, and your teacher can track your progress. Teachers can also track multiple students and set up an intra-studio competition!
I’ve just bought the ScaleBlitzer app, why do I have to buy an instrument pack?
The ScaleBlitzer app enables you to set up your user account, your character, and your position on the leaderboard. Once this is done, you’ll need an instrument pack to work with. Think of this as your workbook for the level you are up to. Stage 1 is free (for any instrument) and covers Preliminary to […]
Can two or more users share an instrument pack?
Packs aren’t really shared because they store all of the statistics for the user. However, each new user can download a fresh version of the same pack, as long as it has been purchased once.
Do I have to pay for an instrument pack more than once?
No. Once you have purchased a pack with your AppleID, it is available to any user on any device associated with that AppleID.